Post Implementation- a quick run through

 

Post implementation, our robust IT backend infrastructure ensures that clients can upload their queries, and monitor their progress in real time. Dedicated account managers enable our clients single point of contact  (SPOC) for all communication and coordination. 

IT experts world over, believe that the post deployment stage of HMIS in hospitals is as crucial as pre deployment. Pre implementation range from integrating with third party hardware/software to missing the implementation deadline, post implementation challenges are mostly centered on usability. Driving user adoption, extending post implementation IT support are few challenges to contend with.

To drive user adoption, Implementation experts at Srishti adopted a comprehensive  User Adoption Training.  Appropriate training, right doses of encouragement and support help users become productive end users.

Post implementation, our robust IT backend infrastructure ensures that clients can upload their queries, and monitor their progress in real time. Dedicated account managers enable our clients single point of contact (SPOC) for all communication and coordination.

Our 100 % client stickiness, is a reflection of our customer centric strategies that we diligently pursue during both pre and post implementation stage.

 

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